Sound Family Medicine at 10004 204th Avenue East in Bonney Lake, Washington

Customer Reviews about Sound Family Medicine

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  I went into the walk in clinic last Thursday with severe flank pain and a fever of 101.5. I thought I had a kidney infection which I told the receptionist when I was checking in. They had me give a urine sample and when I was finally seen by Dr. Victor Harris he asked how many times I have had this (I thought he was talking about kidney infection) which I have had several before. He said "no kidney stones". Well he gave me a script for pain and ordered a CT scan for me to have done. The next morning I went and had my CT scan done all the while I'm having major pain and fevers. When I finally got the results on Saturday it turned out there were no kidney stones! I knew something was wrong. I checked myself into the ER and ended up being hospitalized for four days! I had a UTI, kidney infection, sepsis, low potassium and a high white blood cell count. I am very upset with my visit to this clicic and will not be going back. I was obviously mis diagnosed. Their solution to the first CT scan was they wanted me to get another CT scan but I had to wait until around the end if the month due to my insurance. I could have died from the sepsis if I waited any longer like they wanted me to!!
  May 20, 2017

  by Lena Greene
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  Called ahead to the Bonney Lake walking clinic to check the wait times before I came in. Checked in for a DOT physical and was told the wait was 30-45 minutes. Waited for 2 1/2 hours, finally I was called back to see the doctor and was informed that there was no one who was DOT certified there today and that I would have to go to another clinic. The reason for two stars is because the Heartland Clinic rushed me through and was very apologetic for my experience. I have been coming to Sound Family Medicine for over 20 yrs. And the service and wait times have definitely gotten worse.
  January 13, 2017

  by kevin schoon

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About Sound Family Medicine in Bonney Lake